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Lead Care Manager

Department: Mh Rehab Services
Location: San Dimas, CA

McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.

At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.

The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – including short term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.- Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.

The Position: We are looking for a Lead Care Manager, who is willing to embrace McKinley’s mission and H.U.M.A.N values. Under the direction of the Care Management Supervisor, The Lead Care Manager (LCM) provides direct services and coordinates care management. The Lead Care Manager is responsible for overseeing specific cases, coordinates health care benefits, provides education and facilitates client access to care in a timely manner. The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment, while ensuring access to appropriate services and maximizing client benefit.

Compensation and Benefits:

The pay range we’re offering is $24.00 per hour.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being.

  • Medical, Dental, and Vision Insurance- we offer a company defined contribution of $550/month
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • 403(b) retirement plan with company match up to 3%
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Credit Union Membership
  • Training Opportunities to Further Personal and Professional Growth

Qualifications:

  • High School Graduate/GED Required
  • At least 3 years of relevant work experience
  • Long-time resident of the community with good knowledge of the resources of this community highly preferred
  • Ability to complete the training program and ongoing educational requirements, as assigned
  • Ability to work flexible hours, including occasional night/weekend work
  • Multilingual capabilities preferred, but not required
  • Prior experience as a Community Health Worker, Peer Support Specialist, Medical Assistant or similar role a plus
  • Google Suite
  • General Office Skills
  • Experience with Electronic Health Records is a plus
  • Must pass pre-employment physical exam, TB and drug screening
  • Ability to commute to various sites
  • Ability to lift at least 10 pounds for filing, boxes, and packages
  • Ability to sit for several hours performing clerical functions
  • DOJ, FBI, Child Abuse Index
  • Insurability under Corporate Automobile Insurance

Key Responsibilities:

  • Assess client needs in the areas of physical health; mental health; SUD; oral health; trauma- informed care; social supports; housing; vocational/employment; wellness; and referral and linkage to community-based services and supports.
  • Oversees the development and implementation of the Individual Care Plan/Health Action Plan
  • Offer services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services.
  • Connect clients to other social services and supports that are needed (e.g., community support group).
  • With permission, coordinate/advocate on behalf of client with health care professionals (e.g., PCP)
  • Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction Techniques, and Trauma- Informed Care principles.
  • Work collaboratively with hospital staff regarding Transitional Care Planning
  • Conduct outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits.
  • Accompany clients to office visits, as needed and appropriate.
  • Evaluate progress and update goals.
  • Provide mental health promotion.
  • Arrange transportation
  • Complete all documentation within the timeframes established by the individual action plans
  • Attend weekly staff/team meetings and supervision.
  • Attend training as assigned (e.g., ACEs Certification).

Why Should You Apply?

  • Our Mission- work for an organization that makes a real difference in people’s lives
  • Competitive pay
  • Several benefit options
  • Employee tuition reimbursement
  • Great training for staff

Join McKinley to Be Your Best H.U.M.A.N.

McKinley’s response to COVID-19: The safety of the families, children, clients we serve as well as our valued team members is our priority. We want to make sure everyone at McKinley feels safe and welcomed. We are taking all the necessary precautions and safety measures to maintain a safe environment throughout our different locations. We are providing PPE to our team members and visitors along with practicing social distancing measures.

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