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Clinical Quality Systems Specialist

Department: Quality
Location: San Dimas, CA

McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.

At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.

The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – include short-term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.- Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.

The Position: We are looking for a Clinical Quality Systems Specialist, who is willing to embrace McKinley’s mission and H.U.M.A.N values. The role of the Clinical Quality Systems Specialist is to improve the lives of children and families by ensuring that the services provided to children and their families meet the highest standards of services in the child welfare industry. This position will allow you to work, learn and collaborate with other professionals, and help McKinley achieve their mission.

Compensation and Benefits:

The pay we’re offering is $66,560 - $75,000 annually based on experience.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being.

  • Medical, Dental, and Vision Insurance- we offer a company defined contribution of $550/month
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • 403(b) retirement plan with company match up to 3%
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Credit Union Membership
  • Training Opportunities to Further Personal and Professional Growth

Qualifications:

  • Master’s degree in social work/social welfare, counseling, or a related field
  • Pre-licensed - clinical social worker (LCSW) or LMFT preferred.
  • Experience working in behavioral health field including data collection and auditing preferred
  • Ability to prepare clear and concise reports. Some knowledge of state regulatory policies and accreditation standards pertaining to mental health service delivery.
  • Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint, Outlook) and other office-related software
  • Possess superior oral and written communication skills as well as interpersonal skills
  • Detail oriented and organized
  • Able to work independently and organize multiple projects with minimum supervision
  • Able to work as a team member
  • Able to maintain the highest level of confidentiality and professional boundaries with clients and staff
  • Able represent the agency professionally and appropriately with all constituencies
  • Must pass pre-employment physical exam, TB and drug screening
  • Ability to commute to various sites on and off campus
  • Ability to lift 10 pounds for filing

Key Responsibilities:

  • Knowledge of Title 22 GH standards, DMH guidelines, ORR Unaccompanied Minor policy guidelines, etc.
  • Review and assess current clinical practices for all Mental Health and Foster care programs to ensure good quality services is being provided.
  • Develop and implement schedules to conduct random Clinical case record reviews, Clinical case studies, satisfaction surveys for all programs as directed
  • Collaborate with all program representatives to help ensure that the children and families we serve receive the services they need, and that the services provided met the highest standards of excellence.
  • Collaborate with the Mental Health, Non Public School, Residential/STRTP, Unaccompanied Children staff to improve systems and processes to help make the services provided to the children and families more efficient and fulfilling.
  • Present information and interact with leadership, including the CEO, and collaborate with leadership in the implementation of strategic and Performance Improvement initiatives
  • Work with programs during outside audits and reviews to ensure Corrective Action Plans are implemented, and best practices are used to improve the program.
  • Assess the satisfaction of services by soliciting feedback from children, families and stakeholders.
  • Collaborate with McKinley’s leadership in the development and implementation of Quality Improvement Initiatives.
  • Assist the agency in maintaining compliance with licensing and regulatory agencies, maintain accreditation status through the Council on Accreditation (COA) and/or other accreditation bodies.
  • Participate in the training of employees on legal, contractual, regulatory and accreditation standards
  • Actively participate in the Continuous Quality Improvement (CQI) process as assigned

Why Should You Apply?

  • Our Mission- work for an organization that makes a real difference in people’s lives
  • Competitive pay
  • Several benefit options
  • Employee tuition reimbursement
  • Great training for staff

Join McKinley to Be Your Best H.U.M.A.N.

McKinley’s response to COVID-19: The safety of the families, children, clients we serve as well as our valued team members is our priority. We want to make sure everyone at McKinley feels safe and welcomed. We are taking all the necessary precautions and safety measures to maintain a safe environment throughout our different locations. We are providing PPE to our team members and visitors along with practicing social distancing measures.

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