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System Administrator

Department: Accounting/IT
Location: San Dimas, CA

McKinley: Youth, Family, and Community are what we are all about! We offer a great working environment and benefits package! McKinley encourages growth so that you can Be your Best H.U.M.A.N.

At McKinley employees share a set of guiding principles: We embrace a culture that is Hopeful, Understanding, Moral, Awesome, Nurturing. - H.U.M.A.N.

The Company: McKinley is a highly respected welfare organization with a comprehensive array of programs and services – which touch nearly 1,800 lives annually – include short term residential treatment program (STRTP), Foster Care, Adoptions, Mental Health Services, and Special Education. McKinley has 5 locations throughout southern California with our main campus located in San Dimas. We embrace a culture that is H.U.M.A.N.Hopeful, Understanding, Moral, Awesome, Nurturing. McKinley has created a Hopeful environment, in which we choose optimism in finding the motivation to achieve our greatest dreams. We are a team dedicated to Understanding individual needs and do so by listening and embracing each individual’s stories. We strongly embrace our agency’s Morals by treating everyone with kindness and respect. At McKinley, we acknowledge our team member’s and clients’ Awesome qualities by celebrating what makes each individual unique. We are dedicated to Nurturing a Trauma-Informed Integrated Care approach that has created a unique culture within the organization. We celebrate diversity by our commitment to cultivating an inclusive and affirming environment for all.

The Position: We are looking for a System Administrator who is willing to embrace McKinley’s mission and H.U.M.A.N values. The System Administrator serves as the primary point of support to McKinley’s IT Network. The System Administrator is also responsible for providing first level support and troubleshooting for incidents reported by system monitoring, change requests, users support tickets or networking with IT peers. It will be necessary to offer after hours support as needed.

Compensation and Benefits:

The pay range we’re offering is $60,000 - $75,000 annually depending on experience.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. 

  • Medical, Dental, and Vision Insurance- we offer a company defined contribution of $500/month
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • 403(b) retirement plan with company match up to 3%
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Credit Union Membership
  • Training Opportunities to Further Personal and Professional Growth

 

Qualifications:

  • Bachelor’s Degree in computer science or some other IT related field
  • 3-5 years of experience in managing information systems
  • Experience working in an environment supporting 300+ users.
  • In addition, one or more of following certificates is preferred:
    • Microsoft Certified: Azure (AZ-104)
    • CompTIA A+, Network+,Security+ or CCNA certifications
    • Google Workspace Certification
    • Palo Alto Firewall Networks 
    • AWS Certification 
    • Any technical certification relevant 

Other Skills Required

  • Exceptional technical knowledge of Azure, Office 365,  Google Workspace (Gsuite), Active Directory, VoIP, Hyper-V, Veeam, Windows Server Environment
  • Solid understanding of Networking
  • Hands-on experience implementing, configuring and troubleshooting: servers, routers, firewalls, switches, SaaS/PaaS/IaaS and other networks and other related technologies and applications.
  • Possess superior oral and written communication skills as well as interpersonal skills
  • Detail oriented and organized
  • Able to work independently and organize multiple projects with minimum supervision
  • Able to work as a team member
  • Able to maintain the highest level of confidentiality and professional boundaries with clients and staff
  • Able to represent the agency professionally and appropriately with all constituencies
  • Must pass pre-employment physical exam, TB and drug screening
  • Ability to drive to various sites on and off campus
  • Ability to bend, stoop, and kneel

 

Key Responsibilities:

  • Must possess strong, proactive client-centric attitude
  • As a team leader, this position is responsible for training and supervising other IT employees
  • Must have strong communication skills (both verbal and written), be a team leader, and provide support for all team members when performing tasks under pressure
  • Manage and maintain network infrastructure
  • Continuously make process improvements while simultaneously researching and proposing technology solutions to address business needs
  • Practices proper change control methodologies to integrate all computer software programs within the various departments of the agency to run at maximum efficiency and reduce duplicate efforts within departments
  • Maintains an accurate inventory of all computer hardware and software including maintaining a log for each computer reflecting its maintenance history and configuration changes
  • Implement OS patches, OS system upgrades and/or changes as needed and in accordance with change management policies and procedures
  • Establishes and maintains network users, user environment, directories and security
  • Responsible for managing support contracts; annual renewals, addendums and terminations
  • Responds to the needs and questions of network users concerning access to resources on the network and the operation of various software programs
  • Develops and communicates standards for use, operations, and security of network, personal computers, and data
  • Provide resolution to end user help requests, including the monitoring, tracking, communication and coordination of support functions, including but not limited to hardware, software and/or operations
  • Researches, evaluates and presents new technologies for the complete agency, this includes all departments and agency functions
  • Installs and tests software upgrades utilizing established change control procedures
  • Collects and analyzes network and system performance measurements and provides reports to senior management upon request
  • Develops and implements disaster recovery procedures
  • Supports the organization's mission and values.
  • All other duties as assigned

 

Why Should You Apply?

  • Our Mission- work for an organization that makes a real difference in people’s lives 
  • Competitive pay
  • Several benefit options
  • Employee tuition reimbursement
  • Great training for staff

Join McKinley to Be Your Best H.U.M.A.N. 


McKinley’s response to COVID-19: The safety of the families, children, clients we serve as well as our valued team members is our priority. We want to make sure everyone at McKinley feels safe and welcomed. We are taking all the necessary precautions and safety measures to maintain a safe environment throughout our different locations. We are providing PPE to our team members and visitors along with practicing social distancing measures.

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